Returns & Refund Policy

Sapri's Commitment to Your Satisfaction

At Sapri, our commitment is to provide you with products designed to address and solve as promised by the product. We have confidence in the effectiveness of our offerings, and we recommend a minimum trial period of 14 days for optimal results. If, for any reason, you find yourself dissatisfied with your purchase after this initial period but within our 60-day money-back guarantee, kindly contact us at support@sapristore.com.

Need to change your mind?

Please be aware that any modifications or cancellations to an order need to be requested within 24 hours of placing the order. Beyond this timeframe, accommodating your request might be challenging, as the order would have entered the processing phase. Should you cancel within the first 24 hours, we will initiate your refund within 7 business days.

60-Day Money-Back Guarantee, Peace of Mind Promise

We are confident in the efficacy of our products and encourage you to experience the full benefits of Sapri for a minimum of 14 days. If, however, you remain unsatisfied and wish to return items, you may do so within the 60-day period covered by our money-back guarantee. Please note that shipping fees (if applicable) are non-refundable.

To initiate a return, please reach out to our support team by completing the form on our Contact Us page or by sending us an email directly at support@sapristore.com. To expedite the return process, kindly provide your Order Number or the Name and Email Address used for placing the order.

Received a damaged Item? 

We take meticulous care in packaging our products to prevent damage during shipping. An item is considered damaged if it has a defect or is physically broken. Packaging damage incurred during shipping, such as dented boxes, without affecting the product's condition, is not considered damage.

If your item arrives damaged, inform us within 72 hours of delivery by emailing us at support@sapristore.com and including a clear photo of the damage. We will assess your eligibility for a replacement at no cost. Please note that we do not refund, replace, or accept returns for items damaged through normal use, wear and tear, or misuse.

Shipping and Delivery

While we strive for timely deliveries, we cannot be held responsible for shipping or delivery delays beyond our control, including those caused by the courier, customs, or other unforeseen factors. If you encounter issues with your delivery, please contact the courier directly for assistance. We are not liable for lost, stolen, or delayed packages.

Kindly note that we reserve the right to modify this Return & Refund Policy at any time, and it is the customer's responsibility to review the most recent version before purchasing and using our products. By purchasing and continuing to use Sapri products, customers indicate their acceptance of this Return & Refund Policy.